Ratings & Reviews

Overall Rating

5(299 reviews)99% of customers recommend this property

Rating Per Category


Resident Reviews

Review From Modern Messagesubmitted by Jessica F. - |Recommended: YesEveryone that works here is... — Everyone that works here is very nice. The apartment and community looked like the pictures online. The only downfall is some maintenance things that can't be done because of COVID restrictions.
response from property -Jessica, thank you for your review and feedback. It is a pleasure to know that you think highly of our team. If there is anything we may assist with in the future, please let us know. Stay well.
Review From Modern Messagesubmitted by Dawnie R. - |Recommended: YesArrive Octatillo has become... — Arrive Octatillo has become my HOME-quickly They have responded to EVERY service call promptly I feel safe, the residents are friendly, everything has exceeded my expectations Thank you Arrive
response from property -Dawnie, we are so glad that our community has offered you everything you need and want in an apartment home! If there is anything else we may assist us with, please do not hesitate to let us know.
Review From Modern Messagesubmitted by Koteshwar R. - |Recommended: YesGood and co-operative staff... — Good and co-operative staff. Nice community. Easy access for shopping and hospital. But there is no immediate response for maintenance request.
response from property -Hello Koteshwar, it is heartening to hear that you are enjoying our community's cooperative team and convenient location. We are here to assist you with your concerns, so we want to learn more about your maintenance request. Please reach us at arriveocotillo@trinity-pm.com so we may discuss this further.
Review From Modern Messagesubmitted by Anthony O. - |Recommended: YesIt comfortable and convenie... — It comfortable and convenient for me and my family, because it’s close to stores and we don’t have to travel far to go shopping . It’s also safe and secure where as we have less worries than living in the city
Review From Modern Messagesubmitted by Steven B. - |Recommended: YesI always only have great th... — I always only have great things to say about this apartment. I’ve been here for quite a while and I don’t have any plans to move. It has everything you could want or need. I highly recommend.
Review From Modern Messagesubmitted by Selena L. - |Recommended: YesSo far the community seems ... — So far the community seems very nice, access to necessities and quiet surroundings. Apartment grounds are kept clean and neighbors seem content and no concerning issues
response from property -Selena, we love how close we live to convenient local venues and are glad that you agree. Please let us know if there is anything our team may do to enhance your experience here. Thank you for writing.
Review From Modern Messagesubmitted by Brenden H. - |Recommended: YesVery friendly office staff ... — Very friendly office staff and quick work order response time. Since move in ,all of my questions and concerns have been addressed in a timely manner.
response from property -Brenden, welcome to the community! It is a pleasure to learn that our team has been friendly and prompt. Thank you for your review.
Review From Modern Messagesubmitted by Andrea S. - |Recommended: YesBest living experience we h... — Best living experience we have had in the last 10 years. Community is quite, staff is helpful. If I had to change anything, it would be expanding the gym, or adding a dog park. But thats just me being picky
response from property -Andrea, it means the world to us to know that you are enjoying everything that our community has to offer. Thank you for the fantastic review, and have a wonderful day!
Review From Modern Messagesubmitted by Emma M. - |Recommended: YesMy experience living here h... — My experience living here has been amazing I love the interior design of the apartments, the location of them, and the safety of the community. I've been living here for over a year
response from property -Emma, it is a pleasure to know that you love the design of your apartment home and being a resident of our community. We appreciate your positive feedback and review.
Review From Modern Messagesubmitted by Elizabeth K. - |Recommended: YesI have lived at Arrive Ocot... — I have lived at Arrive Ocotillo for almost a year. My experience has only been positive. From my interactions with other residents to the assistance I have received from the office and maintenance staff, I am very pleased with my stay here. The grounds are well kept and the maintenance staff is quick to respond to issues.
response from property -Elizabeth, we are delighted to hear that you have had such a positive experience in our community. We especially appreciate your comments about our hardworking team, and we look forward to passing them on. Thank you.
Review From Modern Messagesubmitted by Joanna G. - |Recommended: YesGreat quite community. Enjo... — Great quite community. Enjoyed all the amenities well there was no Covid yet. The community has done a great job with keeping a limit at the pools and gym areas. The moving in process was crazy the apartment was not ready for moving in at all a lot of things that need to be clean and fix. Took them about the first week of us living here to fix the issue besides that maintenance has been great and on top of problems.
response from property -Joanna, while we are sorry for any inconvenience related to your move-in, we are glad that we have been able to effectively address all of your concerns since then. Rest assured, our team will always prioritize the satisfaction of our residents, and you should feel free to contact us if you ever need anything else. Thank you so much for the review.
Review From Modern Messagesubmitted by Stephen P. - |Recommended: YesMy experience has been amaz... — My experience has been amazing and smooth transition. Everyone so far has been really nice and was easy to work with. Allison was the first person I talked to about living here and she made my choice so much easier.
response from property -Stephen, thank you for choosing our community as your home. We will share your review with Allison and let her know that she made your choice to live here an easy one.
Review From Modern Messagesubmitted by Kimberly M. - |Recommended: YesWe had a few challenges upo... — We had a few challenges upon move in but the community office quickly responded and went above and beyond to turn a negative experience around
response from property -Kimberly, the greatest compliment is when you call us your home. Going beyond the call of duty is our way of saying that your satisfaction matters to us. Welcome.
Review From Modern Messagesubmitted by Alex M. - |Recommended: YesGreat place to live Have h... — Great place to live Have had no problems yet and don’t plan too Real easy going community where everyone gets along. Will definitely recommend to people
response from property -Thank you for the outstanding review and recommendation, Alex! Nothing makes us happier than hearing how proud you are to call our community home. We appreciate you sharing your joy with us.
Review From Modern Messagesubmitted by Lisa F. - |Recommended: YesClose to supermarkets and d... — Close to supermarkets and dog parks. Would be nice if there were more community events when COVID is lifted. More opportunities and raffles to discount monthly rent.
response from property -Lisa, thank you for your positive review and suggestions for improvement. We're pleased to see that you are enjoying our convenient location, and we also look forward to being able to gather safely again. Please let us know if there is anything we may do to improve your time here.