Ratings & Reviews

Overall Rating

5(219 reviews)98.6% of customers recommend this property

Rating Per Category


Resident Reviews

It's been great. Like all t...Review From Modern Messagesubmitted by Vishvanie T. - |Recommended: YesIt's been great. Like all the events organized for residents. Pretty quiet community. Overall positive experience, no complaints yet. Wish they maintained cleaned Jacuzzies more often.
response from property -Vishvanie, thanks for telling us how pleased you are with our peaceful community and fun activities. We also appreciate your telling us about the jacuzzies and are adjusting the maintenance schedule accordingly. If you think of anything else we can do to make your satisfaction complete, just let us know.
Everything was great when w...Review From Modern Messagesubmitted by Julianne P. - |Recommended: YesEverything was great when we moved in. Then we started getting problems at our appartment and staff started slacking off and not helping us very well it was very uppsetting
response from property -Julianne, we appreciate your feedback, which suggests that we may need some improvement. Our aim is for you to be entirely comfortable here, and we want to hear more about any issues that lead to dissatisfaction. Please come by the office or contact us at 480-699-4611 or arriveocotillo@trinity-pm.com, so we can address any problems and find solutions. We look forward to restoring your confidence in your home.
The community is great. The...Review From Modern Messagesubmitted by Jerrilynn B. - |Recommended: YesThe community is great. The complex is clean and the staff is great. Living here for almost 6 years and everything that I have encountered has been terrific
response from property -Jerrilynn, thanks for your fantastic loyalty to our beautifully maintained community with our friendly, responsive team. We love knowing you're right at home here.
Love the apartment itself a...Review From Modern Messagesubmitted by Savannah B. - |Recommended: YesLove the apartment itself and almost all our neighbors but our direct upstairs neighbors are a living nightmare, they have been nothing but trouble since we've moved in and nothing really has been done about it.
response from property -Savannah, thank you for telling us how much you love your apartment, but we want you to be entirely comfortable in our friendly community. Please come by the office to further discuss the concerns regarding your upstairs neighbors so we may find new solutions. We look forward to speaking with you.
It’s been a great experienc...Review From Modern Messagesubmitted by Akiladevi C. - |Recommended: YesIt’s been a great experience here . The amenities are amazing. I love the activities they have here on special occasions. Staffs are very friendly.
response from property -Akiladevi, we love knowing that you're right at home here. Thanks for the great review about our friendly team, just-right amenities, and fun events. If you have any suggestions about how we could push your satisfaction to the highest level, please come by the office to let us know.
Since the change from Ocoti...Review From Modern Messagesubmitted by Thomasina W. - |Recommended: YesSince the change from Ocotillo to Arrive, the change has been tremendous. Love the atmosphere and love the events for the residents. Keep it up
response from property -Thomasina, it's delightful to receive your 5-star feedback regarding the great atmosphere and fun activities. It's great to know that you like living here so much. Thanks for taking the time to write a review.
The ladies in the office ma...Review From Modern Messagesubmitted by Nelson R. - |Recommended: YesThe ladies in the office made our move in experience amazing. They were in constant communication and addressed any problems that we had. The entire process was seamless. Happy to be a part of the community.
response from property -Nelson, it's fantastic to know that our team helped to make your move-in experience so pleasant. They know just how to smooth the way. Enjoy your new home, and thanks for your 5-star feedback.
Arrive Ocotillo is well mai...Review From Modern Messagesubmitted by Adrian P. - |Recommended: YesArrive Ocotillo is well maintained, and conveniently located in the heart of Chandler. The management is quick in responding and pro-actively addressing any issue. Great experience overall
response from property -Adrian, it makes our day to see you describe living here as a "great experience." Thanks for praising our top-notch maintenance team, and our well-kept, ideally located community. We hope you'll continue to enjoy your comfortable home for a long time to come.
Arrive Ocotillo is a great ...Review From Modern Messagesubmitted by Cristina B. - |Recommended: YesArrive Ocotillo is a great place to live. Not only it is conveniently located to everything grocery stores, restaurants, and even Dr's offices , but it has a great vibe too. The management always strives for the best and is trying to provide unique experiences for the residents.
response from property -Cristina, we're delighted to read that you're so comfortable living in our convenient, pleasing community. Our team is smiling at your acknowledgment of how they jump through hoops to make this a great place to come home to. Thanks for the excellent review.
We are honestly very happy ...Review From Modern Messagesubmitted by Lauren M. - |Recommended: YesWe are honestly very happy with everything so far Staff is amazing. Apartment is beautiful. Neighbors are friendly I also love how dog friendly it is here.
response from property -Lauren, it's great to read how happy you are with your lovely apartment, pet-friendly community, and our helpful team. Thanks for the feedback. If there is anything we can to take your rating to five stars, just drop by the office and let us know.
Only a week in but so far i...Review From Modern Messagesubmitted by Rebecca M. - |Recommended: YesOnly a week in but so far it’s been pleasant. The neighbors are friendly, the grounds are clean and it’s fairly quiet. The clubhouse has events fairly often for residents.
response from property -Rebecca, we're grateful to read that you're settling comfortably in our well-kept, friendly community. We hope you come to the next event
So far it’s been great I ...Review From Modern Messagesubmitted by Jasmin T. - |Recommended: YesSo far it’s been great I love my apartment and how nice the office is My neighbors have been awesome and I can’t complain at all. It has been a great 7 months.
response from property -Jasmin, we're grateful that you took the time to communicate how much you love your home, our helpful office team, and your wonderful neighbors. We appreciate your being in our community, and thank you for such affirming feedback.
Nice place to call home. Re...Review From Modern Messagesubmitted by Carla E. - |Recommended: YesNice place to call home. Really quiet and the pools are nice. Grounds are well keep parking could get better office staff is really nice and helpful
response from property -Carla, we are pleased to see that you enjoy calling our quiet, beautifully kept community home. We want you to be completely satisfied here. Will you come by our office and share more about the parking issue you mentioned so we may best address it? Thanks for reaching out to us.
Great community. Property i...Review From Modern Messagesubmitted by Malory M. - |Recommended: YesGreat community. Property is always clean and well kept. The front office also always has free events going on for its residents such as pizza nights and movie nights. Would definitely recommend
response from property -Malory, thanks for your review and for giving us your highest recommendation. It sounds like you really appreciate the great maintenance, and you're really having fun at our events. We're glad to know that you're right at home.
Recently renewed our lease ...Review From Modern Messagesubmitted by Christopher H. - |Recommended: YesRecently renewed our lease and can’t wait to spend another year with Arrive Ocotillo, it’s been a great last 2 years and we love all the improvements the management continues to make.
response from property -Thank you for your review. We are happy to be of service.