Ratings & Reviews

Overall Rating

5(273 reviews)98.9% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Nelson R. - |Recommended: YesThe ladies in the office ma... — The ladies in the office made our move in experience amazing. They were in constant communication and addressed any problems that we had. The entire process was seamless. Happy to be a part of the community.
response from property -Nelson, it's fantastic to know that our team helped to make your move-in experience so pleasant. They know just how to smooth the way. Enjoy your new home, and thanks for your 5-star feedback.
Review From Modern Messagesubmitted by Adrian P. - |Recommended: YesArrive Ocotillo is well mai... — Arrive Ocotillo is well maintained, and conveniently located in the heart of Chandler. The management is quick in responding and pro-actively addressing any issue. Great experience overall
response from property -Adrian, it makes our day to see you describe living here as a "great experience." Thanks for praising our top-notch maintenance team, and our well-kept, ideally located community. We hope you'll continue to enjoy your comfortable home for a long time to come.
Review From Modern Messagesubmitted by Cristina B. - |Recommended: YesArrive Ocotillo is a great ... — Arrive Ocotillo is a great place to live. Not only it is conveniently located to everything grocery stores, restaurants, and even Dr's offices , but it has a great vibe too. The management always strives for the best and is trying to provide unique experiences for the residents.
response from property -Cristina, we're delighted to read that you're so comfortable living in our convenient, pleasing community. Our team is smiling at your acknowledgment of how they jump through hoops to make this a great place to come home to. Thanks for the excellent review.
Review From Modern Messagesubmitted by Lauren M. - |Recommended: YesWe are honestly very happy ... — We are honestly very happy with everything so far Staff is amazing. Apartment is beautiful. Neighbors are friendly I also love how dog friendly it is here.
response from property -Lauren, it's great to read how happy you are with your lovely apartment, pet-friendly community, and our helpful team. Thanks for the feedback. If there is anything we can to take your rating to five stars, just drop by the office and let us know.
Review From Modern Messagesubmitted by Rebecca M. - |Recommended: YesOnly a week in but so far i... — Only a week in but so far it’s been pleasant. The neighbors are friendly, the grounds are clean and it’s fairly quiet. The clubhouse has events fairly often for residents.
response from property -Rebecca, we're grateful to read that you're settling comfortably in our well-kept, friendly community. We hope you come to the next event
Review From Modern Messagesubmitted by Jasmin T. - |Recommended: YesSo far it’s been great I ... — So far it’s been great I love my apartment and how nice the office is My neighbors have been awesome and I can’t complain at all. It has been a great 7 months.
response from property -Jasmin, we're grateful that you took the time to communicate how much you love your home, our helpful office team, and your wonderful neighbors. We appreciate your being in our community, and thank you for such affirming feedback.
Review From Modern Messagesubmitted by Carla E. - |Recommended: YesNice place to call home. Re... — Nice place to call home. Really quiet and the pools are nice. Grounds are well keep parking could get better office staff is really nice and helpful
response from property -Carla, we are pleased to see that you enjoy calling our quiet, beautifully kept community home. We want you to be completely satisfied here. Will you come by our office and share more about the parking issue you mentioned so we may best address it? Thanks for reaching out to us.
Review From Modern Messagesubmitted by Malory M. - |Recommended: YesGreat community. Property i... — Great community. Property is always clean and well kept. The front office also always has free events going on for its residents such as pizza nights and movie nights. Would definitely recommend
response from property -Malory, thanks for your review and for giving us your highest recommendation. It sounds like you really appreciate the great maintenance, and you're really having fun at our events. We're glad to know that you're right at home.
Review From Modern Messagesubmitted by Christopher H. - |Recommended: YesRecently renewed our lease ... — Recently renewed our lease and can’t wait to spend another year with Arrive Ocotillo, it’s been a great last 2 years and we love all the improvements the management continues to make.
response from property -Thank you for your review. We are happy to be of service.
Review From Modern Messagesubmitted by Alpine S. - |Recommended: YesGood. Apartment wasn't clea... — Good. Apartment wasn't cleaned when moved in and 2 rooms smelt. Certain things in the apartment where broken upon move in but we're fixed quickly.
response from property -Corey, thank you for the feedback. We're sorry to hear that you were disappointed with aspects of your apartment upon move in. We want you to be comfortable and satisfied in your living experience. Can you please contact us at 480-699-4611 or arriveocotillo@trinity-pm.com so that we can hear more and make sure that any issues have been addressed.
Review From Modern Messagesubmitted by Chris E. - |Recommended: YesWe are very happy with Arri... — We are very happy with Arrive Ocotillo and the community From the staff to the amenities, we couldn't be more pleased with our decision. Keep doing what you're doing
response from property -Chris, we're going to take your suggestion to keep doing what we're doing! Thanks for letting us know that you're so happy with our expert team and everything else about living at Arrive Ocotillo. We appreciate the 5-stars!
Review From Modern Messagesubmitted by Nathaniel J. - |Recommended: YesMoved in about a month ago.... — Moved in about a month ago. No problems with any staff or neighborhood. Renting was a breeze and the community is really nice. I love how huge our patio is
response from property -Nathaniel, it makes us very happy to hear that you're so satisfied here and that the renting process "was a breeze." Welcome to your magnificent home and thanks for the outstanding review!
Review From Modern Messagesubmitted by Delma D. - |Recommended: YesLove the property, staff is... — Love the property, staff is awesome like the email updates.. property located walking distance to grocery store, restaurants, bank. Like the pools.
response from property -Delma, thanks for your wonderful review. It's super to see the litany of what you love about living here, including our awesome team. It tells us that you're right where you belong. Thanks for choosing our marvelous community!
Review From Modern Messagesubmitted by Brittany L. - |Recommended: YesAbsolutely LOVE our apartme... — Absolutely LOVE our apartment. We recently just moved in and could’nt be happier with the space. Danielle and Alexis were amazing through the whole move in process and answered all my questions. I definitely recommend these apartments to anyone looking to move to chandler
response from property -Brittany, welcome! We're grateful for your excellent review! Danielle and Alexis appreciate your pat on the back for their incredible help through the move-in process. Now, you get to just enjoy living in our fantastic community. Thanks for your heartfelt recommendation to anyone who is shopping for a new home.
Review From Modern Messagesubmitted by Hector C. - |Recommended: YesI have been living here for... — I have been living here for almost a year and will be renewing my lease again because it has been great. The maintenance team has stepped up when I needed them to fix something consistently. The girls in the office answer all my questions and concerns. Most of all my daughter is happy here and that is number one to me.
response from property -Thank you for your loyalty, Hector! It means a lot that you and your daughter feel so comfortable and taken care of here. Our outstanding maintenance and office teams love the kudos. Thanks for your glowing review.